I’m experiencing an extremely stubborn and annoying  adware program which I’m unable to permanently remove. It appears as Windozssupport247.info pop-ups telling me about suspicious activities on my system and asks me to call 1-844-858-2908 to get support. I did not call since it looks like scam and i’ve tried to remove suspicious program but couldn’t find it, it does not appear as an extension, I’ve ran different removal software  (Malwarebites, Spybot and others), but nothing seems to work. .  Any practical ideas?

The MICROSOFT EDGE browser on my HP laptop (Windows 10) has been infected by an unwanted malicious domain named windozssupport247.info. I did an update & scan today with Malwarebytes PREMIUM, but it did not quarantine/remove the windozssupport247.info virus.  How do I remove it from my laptop?

Windozssupport247.info popup alert scam

What is Windozssupport247.info Popup?

Windozssupport247.info popup alert is just another Microsoft tech support scam used by cyber criminal for cheating PC users for money. The occurrence of Windozssupport247.info alert is a clear sign of virus and malware invasion against your system. Windozssupport247.info is using the same trick as other phishing websites which pretend to be legit tech support: Locking your browser to block all your operations >> Displaying misleading / fake alerts about virus or errors on your system >> Urging you to call toll free support number >> Scammers on the phone keep scaring you to convince you to permit remote access request >> Scammers enter your PC remotely and tell you that they find severe virus or problems >> Scammers cheat you or force to buy their tech service or antivirus with lots of money.

How Does Windozssupport247.info Virus Enter Your PC?

Windozssupport247.info popup is sent from remote malware server once adware or PUP has been installed on your system without your knowledge. Advertising-supported applications related with Windozssupport247.info sneak into your system when you install free software downloaded from third party file-sharing sites, visit porn websites, click fake software update links or open spam email attachments.

What Trouble Will Windozssupport247.info Malware Make?

Windozssupport247.info virus will lead you to suffer from severe security issues if you do not remove it and other related malware. It communicates with remote server to transfer infections such as Trojan horse which open backdoor access of your PC, Hijacker which changes your browser settings to keep redirecting you, and spyware which track your activities online to steal your sensitive information, which can be used to online fraud that make you lose lots of money. To avoid such risks, it’s strongly suggested to remove Windozssupport247.info as quickly as possible. If you cannot complete Windozssupport247.info malware removal on your own, follow the steps below:

Steps for Removing Windozssupport247.info Virus

Windozssupport247.info Manual Steps (Experienced and skilled computer users can use this advanced Manual Removal method )

Step One. End malicious process related with Windozssupport247.info

Step Two. Remove unwanted plug-in related with Windozssupport247.info from Chrome, Firefox, IE and Microsoft Edge browser.

Step Three. Uninstall all Potentially Unwanted Programs related with Windozssupport247.info

Step Four. Find and delete all harmful registry files generated by Windozssupport247.info

Windozssupport247.info Automatic Steps (Good and easy for most of PC users to delete Windozssupport247.info )

Step One. Install SpyHunter to remove Windozssupport247.info virus and other hidden threats.

Step Two. Install RegHunter to fix all damaged registry files and make up the security exploits.

(Optional Step). Clean up all malicious codes and cookies of Windozssupport247.info from Chrome, Firefox, IE and Microsoft Edge.

Manual Steps (Experienced and skilled computer users can use this advanced Manual Removal method )

Step One. End malicious process related with Windozssupport247.info.

1. Open Windows Task Manager by pressing Ctrl + Shift + Esc keys together:

2. Find out the process related with Windozssupport247.info and click End Process:

Step Two. Remove unwanted plug-in related with Windozssupport247.info from Chrome, Firefox, IE and Microsoft Edge browser.

On Chrome

1. Click the Chrome menu on the browser toolbar.
2. Click Tools.
3. Select Extensions.
4. Click the trash can icon to delete Windozssupport247.info extension.
5. Make sure to remove all extensions you do not know or need.
6. A confirmation dialog appears, click Remove.

On Firefox

1. Click the menu button and choose Add-ons. The Add-ons Manager tab will open.
2. In the Add-ons Manager tab, select the Extensions panel.
3. Make sure to remove all extensions you do not know or need.
4. Click Disable or Remove button of Windozssupport247.info.
5. Click Restart now if it pops up.

On Internet Explorer

1. Open the IE, click the Tools button , and then click Manage add-ons.
2. Click Toolbars and Extensions on left side of the window., and then select Windozssupport247.info
3. Make sure to remove all BHO’s you do not know or need.
4. If the add-on can be deleted, you’ll see the Remove option. Click Remove and then click Close. Otherwise click Disable button.

On Microsoft Edge
(Microsoft Edge browser still does not have extensions settings. Now we only need to reset search engine and homepage to keep web browser hijacker away from the browser)

1. Reset your default search engine to remove search engine hijacker virus.

Select More (…) on the address bar, then Settings:

Click View advanced settings:

Click <Add new> under “Search in the address bar with”, then input the search engine you like:

Now select the search engine you like and click Add as default:

———————————————————————————————————————————————-
2. Reset your homepage page on Microsoft Edge to remove homepage redirect virus.

Select More (…) on the address bar, then Settings:

Under Open with, select A specific page or pages:

select Custom to enter the URL of page you want to set as homepage:

Step Three. Uninstall all Potentially Unwanted Programs related with Windozssupport247.info

1. Open Control Panel window.

Win 10 user – Right-click on the Windows Start button and choose “Control Panel” from the pop-up menu.

Win 8 user – Open the Settings Charm Bar by pressing Windows key + I key on your keyboard at the same time, then click on the Control Panel option

Win 7 / Vista / XP user – Click on the Start button to open your Start Menu, then Click Control Panel

2. In Control Panel, click on Uninstall a program under the Programs category

3. In the Programs and Features window, click Installed On to display the latest programs, scroll through the list to seek and uninstall Windozssupport247.info and other unwanted and unfamiliar programs that look suspicious.

Step Four. Find and delete all harmful registry files generated by Windozssupport247.info

1. Call out the Run window by pressing Windows + R keys together, and then type regedit and hit Enter key :

2. Find out and remove all harmful registry files related with Windozssupport247.info virus listed below:

(You may not be able to find out all files listed below as the virus keeps changing its files with name and path.)

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Muvic_RASAPI32

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Muvic_RASMANCS

HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain “Default_Page_URL”

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\[adware name]

Automatic Steps (Good and easy for most of PC users to delete Windozssupport247.info )

Step One. Install SpyHunter to remove Windozssupport247.info virus and other hidden threats.

1. Click the blue button below to open of SpyHunter.

(Notes – SpyHunter’s free version can only help you detect malware or virus. If you want to remove the malware threats detected by SpyHunter, you will need to buy license of SpyHunter. If you do not need it any more, please follow instructions on SpyHunter uninstall)

2. On the page, please click Download Free Scanner to download SpyHunter safely and quickly.

Tips: After SpyHunter is downloaded, your Chrome /Firefox /IE may display such fake security warning ” This type of file can harm your computer. Do you want to keep Download_Spyhunter-Installer.exe anyway?”, which is generated by virus to cheat you, please just ignore the fake warning and click “Keep” button.

3. Once downloaded, please double-click SpyHunter-Installer.exe to start the installation of SpyHunter.

4. When SpyHunter is installed, it will be run automatically, then click Scan Computer Now to detect Windozssupport247.info related threats:

5. Once SpyHunter completes the scan, please click Fix Threats to get rid of Windozssupport247.info.

Step Two. Install RegHunter to fix all damaged registry files and make up the security exploits.

1. Click the green button below to open of RegHunter:

(Notes – RegHunter’s free version can only help you scan Registry errors or system errors. If you want to fix the errors detected by RegHunter, you will need to buy license of RegHunter. If you do not need it any more, please follow instructions on RegHunter uninstall)

2. On the page, please click Free PC Diagnosis to download RegHunter safely and quickly.

Tips: After RegHunter is downloaded, your Chrome /Firefox /IE may display such fake security warning “This type of file can harm your computer. Do you want to keep Download_Reghunter-Installer.exe anyway?”, which is generated by virus to cheat you, please just ignore the fake warning and click “Keep” button.

3. Once downloaded, then double-click RegHunter-Installer.exe to start the installation of RegHunter.

4. When RegHunter is installed, it will be run automatically, then click Scan for Registry Errors Now! to detect files corrupted by Windozssupport247.info:

5. Once RegHunter completes the scan, please click Repair All Errors to solve security bugs related with Windozssupport247.info.

(Optional Step). Clean up all malicious codes and cookies of Windozssupport247.info from Chrome, Firefox, IE and Microsoft Edge.

– Clean up cache and cookies by resetting Chrome

1. Open Chrome, then click “Customize and control Google Chrome” button, and then click on Settings

2. Under the Chrome Settings page, scroll down to the bottom, then click on Show advanced settings button

3. After clicking on Show advanced settings button, scroll down to the bottom and click on Reset browser settings button

4. A message box will pop up to inform that your browser settings will be restored to their original defaults, click Reset button when it appears:

————————————————————————————————————————————————————————————————————–

– – Clean up cache and cookies by resetting Firefox

1. Open Firefox, then click on Firefox button, then Click on Help button, then Click on Troubleshooting Information

2. At the Troubleshooting Information page, click on Reset Firefox

3. A message box will pop up to let you confirm that you want to reset Firefox to its initial state, click Reset Firefox button when it appears:

————————————————————————————————————————————————————————————————————–

– – Clean up cache and cookies by resetting IE

1. Open Internet Explorer, then click on Tools, then click on Internet Options

2. On the Internet Options window: click on Advanced tab, then click Reset button

3. A message box will pop up to let you confirm that you want to reset all Internet Explorer Settings, click Reset button when it appears:

4. When the resetting process is done, you’ll see this message box, click Close

5. You’ll need to restart your Internet Explorer to complete the resetting process.

——————————————————————————————————————————————————————————————-

– Clean up cache and cookies on Microsoft Edge
1. Select More (…) on the address bar, then Settings:

2. click “Choose what to clear”:

3. Check the first three options and then click Clear:

If you have done each step above accurately, you can get rid of Windozssupport247.info virus completely. Hope you can solve the issue and get your healthy computer back. Good luck 🙂