I was surfing when this mac-protection-care.info page popped up on Safari and I have been unable to get rid of it. It warns me about virus and asks me to call toll free number to fix it. It also says that not to reboot because I could lose memory. I thought it was scam so did not call it. I have run a virus scan and there is no detection. how can i get rid of mac-protection-care.info?
Despite using antivirus I’m stilling getting that darn mac-protection-care.info popup ad, albeit at a greatly decreased rate. I want to fix this problem once and for all! It claims that i need call a number since my Mac has been infected by virus. I do not trust it. but how do I remove it? Seriously, this stupid popup’s annoying as all-get-out.
mac-protection-care.info
Recently, lots of Mac users got infected by mac-protection-care.info virus which pretends to be Microsoft tech support. Many inexperienced users were cheated and then called mac-protection-care.info and finally got scammed and lost lots of money. The other users did not trust the mac-protection-care.info audio alert and tried to remove it, but all failed to find out this malware. The victims of this virus are increasing, therefore our tech team worked out a removal instruction on mac-protection-care.info virus removal. If you are one of the victims, read and execute all removal steps now and you will be able to get rid of the mac-protection-care.info scam malware. Keep reading:
More Information about mac-protection-care.info Virus
mac-protection-care.info virus is another tech support scam designed by cyber criminal. It comes into your system when you install unreliable free software, open files attached on spam email, click links on porn website or download sharing media files provided by unknown third party. Once your Mac OS has been infected by mac-protection-care.info virus, lots of unwanted programs and even malware must have been installed without permission as well. mac-protection-care.info virus usually adds nasty extensions on web browser to generate constant spam popups which give you alerts about system error and virus and then urge you to call support immediately at mac-protection-care.info. This virus usually can lock you on its page whenever you open web browser, even though you can end its process to close the locked page, it still can keep playing an annoying audio or voice saying “virus detected, call support immediately at mac-protection-care.info” at the background. It adds codes to system startup services so that it can be activated every time you launch your Mac.
mac-protection-care.info virus scam is only used to harm your system and get your money, you should never call that spam tech number. In case you call it, hacker behind mac-protection-care.info will cheat you to permit their remote access request, then they can enter your system to do whatever they want, for instance, they can leave backdoor on your PC silently so that they can always invade your PC in the future. Moreover, mac-protection-care.info virus and related malware can monitor your daily operation on your MAC to collect your information and send to the hacker, then you will encounter more severe issues. Therefore, to prevent those security issues, you need to remove mac-protection-care.info virus and related malware as quickly as you can. Follow the steps below to solve it now:
Guide to Remove mac-protection-care.info from Safari and Mac
Step 1.Uninstall mac-protection-care.info related software completely on Mac OS.
1. Open “Finder”
2. Go to the “Applications” folder
3. Right click mac-protection-care.info or other unwanted program, then select “Move to Trash”
4. Open “Trash” folder and select “Empty”
Step 2.Remove mac-protection-care.info related extension on Safari, Chrome and Firefox on Mac.
On Safari
- Open up Safari
- Click onto ‘Safari’ and then select ‘Preferences’
- Select the ‘extensions’ tab in the top menu bar
- It will display all extensions, or plugins that are currently installed
- Choose mac-protection-care.info and related or suspicious extensions you want to uninstall
- Click the Uninstall button
On Mac Chrome
- Click the Chrome menu
on the browser toolbar. - Click Tools.
- Select Extensions.
- Click the trash can icon
to delete Mac-protection-care.info extension. - Make sure to remove all extensions you do not know or need.
- A confirmation dialog appears, click Remove.
On Mac Firefox
- Open Firefox, then go to Firefox OSX menu select Preferences
- In the Add-ons Manager tab, select the Extensions panel.
- Make sure to remove all extensions you do not know or need.
- Click Disable or Remove button of Mac-protection-care.info.
- Click Restart now if it pops up.
Step 3. Download Avast Free Mac Security to detect and remove mac-protection-care.info related infections.
1 . Click “Download Now” button below to open of Avast Free Mac Security:
2. On the Avast page opened, click FREE DOWNLOAD to download Avast Free Mac Security.
3. Once Avast is downloaded, follow the below instructions to install it:
- Run the downloaded Setup file avast_free_mac_security.dmg, and select the Avast setup icon on the left.
- On the displayed setup screen click Continue.
- Confirm the Avast End User License Agreement, review installation details, and click Install. Confirm installation by entering your administrator credentials.
- When installation is completed a confirmation appears. You may then close Setup.
4. Now Avast Free Mac Security is installed, please click Scan tab and run a quick scan or full scan to detect and remove mac-protection-care.info and all related viruses and malware.
(Optional) Step 4. Download Trend Micro Internet Security to recheck your Mac and remove remnants of mac-protection-care.info.
Note: If mac-protection-care.info virus is still on your Mac after you complete the steps above, you need to use Trend Micro Internet Security to get rid of all the remnants of mac-protection-care.info.
1. . Click “Download Now” button below to open of Trend Micro Internet Security:
2. On Trend Micro page, click Free Trail button to download the program.
3. When Trend Micro Internet Security.dmg is downloaded, double-click it to open the installer, and then double-click Install Trend Micro Internet Security and follow instructions to complete the installation.
4. Once it is installed, click “Scan” tab to run a quick scan or full scan to detect and remove remnants of mac-protection-care.info virus / malware.
Conclusion
mac-protection-care.info is a severe Mac threat that put your Mac machines at risk and cause severe issues. You may suffer from big financial loss and information theft if you do not get rid of mac-protection-care.info in time. Our security team recommends all users follow the above steps and download the recommended Mac security software (Avast Free Mac Security and Trend Micro Internet Security ) to remove mac-protection-care.info immediately. 98% Mac users successfully delete mac-protection-care.info with this guide, we hope it can solve your problem as well. Good luck.
